Advocacy Registration Information

Because the Advocacy Component works with individuals on a wide-range of issues, it is important that those looking for assistance be clear about what type of assistance is desired. The first step in any case is to contact the receptionist at NSCAP.

For individuals wishing inquire about possible funding help with a utility, rental, or mortgage arrearage or assistance with first or last month’s rent and/or security deposit, the receptionist will be able to explain what funding is available at the time of the call. If funding is available for the individual’s need, the receptionist can schedule an appointment to meet with an advocate. Proof of income and applicable bills or letter from a landlord will need to be provided at the time of the appointment. Based on the availability of funding and resolvability of the individual’s case, the advocates will review each case and make a determination. Please note that funding assistance can vary in availability and all funding help is first-come, first-served. Therefore, there is no guarantee of funding assistance. Individuals can call with any questions or concerns to the main number and speak with the receptionist.

For all other cases (regarding immigration, social security, housing, unemployment, Medicare / MassHealth, and other similar issues), the receptionist will either take your information to pass on to one of the advocates, or connect you to one of their extensions directly. The advocates will make every effort to return calls in a timely manner and either schedule an appointment with the individual or direct them to other resources. Especially in the case immigration issues and possible help with funding, appointments will need to be made ahead of time and clients will not likely be seen on a walk-in basis.